Shipping policy

At [Brand Name], we aim to deliver your jewellery safely and on time. We currently ship across India.

Shipping Charges

  • ₹70 shipping charge on orders below ₹600.
  • Free shipping on orders of ₹600 and above.
  • Shipping charges are calculated based on the final order value after applicable discounts.

Order Processing & Dispatch

  • Orders are generally processed and dispatched within 1–2 business days.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Once your order is dispatched, tracking details will be shared with you through your registered contact details.

Delivery Time

  • Orders are generally delivered within 5–7 business days after dispatch.
  • Delivery time may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
  • Remote or difficult-to-service locations may require additional delivery time.

Payment Options

We currently accept:

  • Prepaid payments
  • Partial payment, where available

For partial-payment orders, the remaining amount will be payable according to the payment terms displayed at checkout.

Shipping Address

Please provide a complete and accurate delivery address, including:

  • House/Flat Number
  • Street/Area
  • City
  • State
  • PIN Code
  • Valid mobile number

Please ensure that all details are correct before placing your order. We may not be responsible for delays or failed deliveries caused by incorrect or incomplete address or contact information.

Damaged or Tampered Parcel

If you receive a parcel that appears damaged, opened, or tampered with, please do not accept the delivery if possible.

If you receive a damaged or incorrect product, contact us as soon as possible with your order number and clear photos/videos of the package and product so that we can assist you according to our return and refund policy.

Order Tracking

Once your order has been dispatched, tracking details will be shared with you. You can use the tracking information to check your shipment status.

Cancellation

Cancellation requests can be made before the order is processed/packed.

Once an order has been packed or dispatched, cancellation may not be possible.

For approved prepaid cancellations, refunds will be processed according to our Return & Refund Policy.

Delivery Issues

If your order is delayed beyond the estimated delivery period or you experience any delivery-related issue, please contact us with your order number. We will coordinate with the shipping partner and assist you.

Multiple Shipping Addresses

Each order can be shipped to one delivery address only. If you wish to send products to different addresses, please place separate orders.

Shipping Availability

Currently, we ship only within India. International shipping is not available at this time.