Terms of service
By accessing or purchasing from [Brand Name], you agree to the following Terms & Conditions.
1. Products & Pricing
We try to provide accurate product images, descriptions, prices, and availability. Slight colour differences may occur due to lighting or screen settings. Prices, products, and offers may change without prior notice.
2. Orders & Payments
Customers must provide accurate contact and delivery information while placing an order. We accept prepaid and partial payment options, where available.
We reserve the right to cancel an order due to product unavailability, incorrect pricing/information, payment issues, or suspected fraudulent activity.
3. Shipping & Delivery
We currently ship across India. Dispatch and delivery timelines are subject to our Shipping Policy. Delays caused by courier services, weather, holidays, incorrect addresses, or other circumstances beyond our control are not our responsibility.
4. Returns, Refunds & Exchanges
All returns, refunds, and exchanges are governed by our Return, Refund & Exchange Policy.
For eligible issues such as damaged, defective, wrong, or missing products, exchange/replacement will be provided first. A refund will be processed only when exchange/replacement is not possible.
5. Jewellery Care
Customers are responsible for proper care and use of the jewellery. Damage caused by improper use, chemicals, accidents, or improper storage may not be eligible for return or exchange.
6. Website & Intellectual Property
All website content, including images, product photographs, text, logos, and graphics, belongs to [Brand Name] and may not be copied or used without permission.
7. Privacy
Use of our website is also subject to our Privacy Policy.
8. Changes & Governing Law
We may update these Terms & Conditions when required. These terms are governed by the laws of India.
9. Contact Us
[Brand Name]
Email: [Email Address]
WhatsApp: [WhatsApp Number]
Address: [Business Address]